Policies & Disclaimers
📦 Shipping Policy
Orders are processed within 1-2 business days. Standard U.S. shipping takes 2–5 business days. You’ll receive tracking info once your order ships. Please ensure your address is correct at checkout — we are not responsible for delays due to incorrect shipping details or postal issues.
🔒 Privacy Policy
Your information is safe with us. We only collect data necessary to fulfill your order and provide customer support. DollEye Studio does not share or sell your personal details. All transactions are securely processed.
💸 Refund & Exchange Policy
Due to the nature of lash products and for hygiene reasons, all sales are final. We do not accept returns or exchanges. However, if your item arrives damaged or incorrect, please contact us within 48 hours of delivery with a photo and your order number — we’ll make it right!